FAQs
How do I place an order?
You can place an order directly through our website at weddingstylishshop.com. Simply browse our collection, select your desired items, and proceed to checkout.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and costs vary depending on your location.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal for secure payments.
How long does delivery take?
Delivery times depend on your location and the shipping method chosen. Standard UK delivery usually takes 3-5 working days, while international orders may take longer.
Can I return or exchange an item?
Yes, we offer returns and exchanges within 14 days of delivery, provided the items are unused and in their original packaging.
Do you offer bespoke or custom designs?
Yes, we specialise in bespoke designs. Please contact us to discuss your requirements.
How do I care for my items?
Care instructions vary depending on the material. Generally, we recommend hand washing or dry cleaning for delicate items.
What if my item is faulty or damaged?
If your item arrives faulty or damaged, please contact us immediately, and we will arrange a replacement or refund.
Do you offer gift wrapping?
Yes, we offer luxurious gift wrapping options. You can select this at checkout.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
Do you have a physical store?
We are an online-only boutique, allowing us to offer a wider range of products at competitive prices.
Can I cancel my order after placing it?
If your order has not yet been processed, you may cancel it. Please contact us as soon as possible.
Do you offer discounts for bulk orders?
Yes, we provide discounts for large orders. Please get in touch to discuss your needs.
How do I know if an item is in stock?
All items listed on our website are currently in stock. If an item becomes unavailable, it will be marked as “out of stock.”
What materials are used in your products?
We use high-quality materials such as silk, lace, and satin. Detailed descriptions are provided for each product.
Can I change my delivery address after ordering?
If your order has not been dispatched, we may be able to update the address. Contact us promptly to request this.
Do you offer rush delivery?
Yes, expedited shipping options are available at checkout for urgent deliveries.
How do I contact customer service?
For any queries, please reach out via the contact form on our website.
Are your products ethically sourced?
We are committed to ethical sourcing and sustainability, ensuring fair working conditions and eco-friendly materials where possible.
Do you sell wholesale?
Yes, we offer wholesale options for retailers. Please contact us for more details.
What is your privacy policy?
We respect your privacy and handle your data securely. Our full privacy policy is available on our website.
Can I pre-order items?
Pre-orders may be available for upcoming collections. Check our website or contact us for details.
Do you offer bridal accessories?
Yes, we have a beautiful selection of bridal accessories, including veils, tiaras, and jewellery.
How do I know my size?
Size guides are available on each product page to help you choose the perfect fit.
What if I’m not home when my order arrives?
If you’re unavailable, the delivery carrier will usually leave a note with instructions for collection or redelivery.
Do you restock sold-out items?
Popular items may be restocked. Sign up for our newsletter to receive updates on new arrivals and restocks.
Can I order samples?
Sample orders may be available for certain products. Contact us for more information.
How do I unsubscribe from your newsletter?
You can unsubscribe at any time by clicking the link at the bottom of our emails.
Do you collaborate with influencers or bloggers?
Yes, we love working with creatives. Reach out to us to discuss collaboration opportunities.
Are your products vegan-friendly?
Many of our products are vegan-friendly. Check individual product descriptions for details.
Do you offer monogramming or personalisation?
Yes, we provide personalisation services for select items. Contact us to discuss your needs.
What if I have a question not listed here?
For any further questions, please don’t hesitate to contact us via our website.