Returns Policy
At Wedding Stylish Shop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of receipt for a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Proof of purchase or order number is required.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Custom-made or personalised items
- Items marked as final sale
Return Process
- Contact our customer service team to initiate a return.
- Pack the item securely in its original packaging.
- Include your order number and return form (if provided).
- Ship the item back to us using a tracked delivery service.
Refunds
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable.
Exchanges
If you wish to exchange an item, please indicate this when contacting customer service. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or refund at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part.
If you have any questions about our returns policy, please reach out to our customer service team. We are here to help!